Returns and Refunds

We want you to be happy with your order. If something isn’t right, contact us within 14 days of delivery at Gabriellearmstrong0000@hotmail.com with your order number and a brief description of the issue.

Eligible returns

Items must be unworn, unwashed, and in their original condition. Once we confirm your return, please send it back within 14 days using the return instructions we provide. Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged, defective, or incorrect items

Please contact us within 7 days of your purchase and include clear photos of the issue and your order number. We’ll review it and, if confirmed, arrange a replacement or refund. You won’t be charged return shipping for an item we sent incorrectly or that arrived damaged or defective.

Refunds

After your return arrives and is inspected, we’ll email you with the outcome. Approved refunds go to your original payment method. Your bank or payment provider may take additional time to post the refund.

Original shipping charges are non-refundable unless the return is due to our error. We don’t offer refunds for items that have been worn, washed, damaged after delivery, or returned outside the stated timeframe.

How to start a return

Email Gabriellearmstrong0000@hotmail.com with your order number and reason for the return. Please wait for our instructions before mailing anything back; returns sent without contacting us first may not be accepted.

This policy does not limit any rights you may have under applicable consumer protection laws.